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Company knowledge

Find what your company already knows.

The answer usually exists somewhere: a policy PDF, a project thread, last year’s proposal. We build an assistant that finds it across your tools, shows where it came from and respects who may see what.

Colleagues using internal knowledge beside on-premise infrastructure.

A sample run

Take over an account without the guesswork.

The answer comes from the sources the person asking can open, with a link for every line. What it can’t see stays out, and it says so.

Sample · Company assistant

Request

Priya · Account lead

What did we agree with Northgate Retail before I take over the account?

Assistant · to Priya

Here’s what was agreed, with a source for each line. One thing to know: SOW v3 hasn’t been signed yet.

Checked against

Project folderSharePoint
14 files
Email threadsOutlook
9 threads
Team chat#northgate
Since March
Account recordCRM
Updated 2 days ago
  • Only sources Priya can openPassed
  • Every line linked to its sourcePassed
  • Latest version of each document usedStatement of work v3 is the latest, but it is still unsigned.Flagged

Result

Northgate Retail · handoverSourced

For Priya · 4 sources cited

Scope
40 stores · SOW v3
Pricing
8% off · email 12 Sep
Open item
Report format · chat
Watch
SOW v3 unsigned

Each line opens its source · permissions checked

Sample data. Names and figures are illustrative, not from a client.

What it handles

Questions it answers.

Access rules apply to the search, the answer and the source links. Each connected source has an owner and a refresh schedule.

Isometric drawing of a man asking a question at a laptop that answers with source markers, in front of shelves labelled MANUALS and POLICIES and a locked server rack.

The procedure that applies now.

Ask how to handle a task and get the current guidance, quoted from the source, with older or conflicting versions shown rather than mixed in.

It does
Finds the current version and quotes it
You approve
Which documents count as official, and who owns each
Isometric drawing of a service engineer reading a part's revision plate beside a drafted answer that cites a manual tabbed REV B, reviewed by a senior specialist.

The right revision, every time.

Technical and internal records come back with dates and versions. Where two sources disagree, the answer says so and the owner hears about it.

It does
Shows versions and flags conflicts
You approve
Fixes to the source, made by its owner
Isometric drawing of an analyst threading source excerpts from a QUESTION board to a draft brief with an empty GAP card, beside an EVIDENCE folder and a colleague checking a chart.

Handovers without the archaeology.

Decisions, commitments and earlier work are pulled from project files and messages into one brief for the new owner, with the gaps marked.

It does
Assembles the history with links to every source
You approve
What the new owner commits to

How it works

From a question to a sourced answer.

Ask “What did we agree with this customer?” or “Which procedure applies here?” The answer draws on the sources you can access, with references you can open. If the records don’t settle it, the answer says so.

  1. 01

    Connect the sources

    Choose the document stores, collaboration tools and internal systems to include.

  2. 02

    Respect access

    It only retrieves what the person asking is allowed to see.

  3. 03

    Answer with sources

    It brings the relevant passages and records together, with links, dates and any conflicts.

  4. 04

    Keep it current

    Sources refresh on a schedule, and wrong or outdated guidance goes to its owner.

Connects to the tools you already use

  • Google Drive
  • SharePoint
  • Notion
  • Confluence
  • Slack
  • Microsoft Teams
  • Gmail
  • Jira
  • Dropbox

Anything else connects through its API or exports.

How you’ll know it’s working.

Time to a correct sourced answer
Timed on a set of real questions your team asks, before and during the trial.
Citation accuracy
Each cited source checked by a reviewer: does it actually say what the answer claims?
Unresolved or outdated answers
Questions it couldn’t settle, and answers built on superseded documents, logged and sent to their owners.
Access-boundary tests
Test accounts with different permissions ask the same questions; nothing restricted may appear in the answer or its sources.

Choose where the knowledge assistant runs.

This page is about finding and using internal knowledge. A locally deployed model can power that assistant, or other company workflows. We assess model choice, hardware and data controls alongside the task.

Your next step

What answer is your team always looking for?

Bring the questions people keep asking and the documents, messages or tools that hold the answers. We’ll choose a first knowledge workflow and map who should see what.

or email us directly athello@calquity.com